FAQs

General Questions

We focus primarily on high-end plumbing and gas installations in residential properties around Central Virginia.

Residential

  • Plumbing
    • Bathroom
      • Freestanding Tub Installation
      • Custom Shower & Steam Shower Installation
      • Outdoor Shower Installation
      • Toilet installation
      • Faucet & Wall-Mount faucet installation
    • Kitchen Plumbing
      • Indoor Kitchen Hookups
        • Pot fillers
        • Sinks – main sinks, island sinks, bar & prep sinks
        • Water filters
        • Insta hot
        • Cup rinsers
        • Dishwashers
        • Disposals
        • Ice Makers
    • Outdoor Kitchen Hookups
      • Sinks
    • General Plumbing
      • Rinnai Tankless Water Heater Installation
      • Washing Machine piping
  • Gas Fixtures
    • Outdoor
      • Gas Lanterns Hookups
      • Gas Firepits Hookups
      • Outdoor Kitchen Appliance Hookups
    • Indoor
      • Gas Fireplace Hookups
      • Indoor Kitchen Appliances Hookups
      • Rinnai Tankless Water Heater Installation

Yes, Gray Plumbing Inc. is fully licensed and insured. We understand the importance of ensuring that our clients receive high-quality service from qualified professionals. Our team undergoes rigorous training and certification processes to maintain their licensure, and we carry comprehensive insurance coverage to protect both our clients and our workers throughout every project. You can have peace of mind knowing that when you choose our high-end plumbing services, you’re working with skilled professionals who prioritize safety, expertise, and customer satisfaction.

We offer emergency plumbing services for our active contractor-led jobs only.
We do not offer emergency plumbing services for contractors without an active job or homeowners. If you require immediate assistance, we recommend contacting a specialized emergency plumbing service provider in your area.

Yes, we can handle plumbing projects for both residential and light commercial properties. Our team of experienced plumbers is equipped to address a wide range of plumbing needs. We have the expertise and resources to tackle projects of various sizes and complexities, ensuring that our clients receive top-notch service regardless of the property type.

We work with contractors and directly with homeowners. Whether you’re a homeowner looking to upgrade your luxury plumbing fixtures or a contractor managing a high-end residential or light commercial project, we’re here to meet your needs.

We collaborate closely with contractors to ensure seamless integration of our plumbing services into larger construction or renovation projects. At the same time, we also provide personalized service and attention to detail when working directly with homeowners to fulfill their luxury plumbing requirements.

We offer services throughout Louisa County, Goochland County, Hanover County, Henrico County, the City of Richmond, and Chesterfield County.

 

Our commitment to excellence, attention to detail, and dedication to delivering unparalleled quality and luxury set us apart from standard plumbing services. We understand that every property demands the highest level of craftsmanship and sophistication, which is why we go above and beyond to exceed our client’s expectations. From utilizing premium materials and cutting-edge technologies to providing personalized service tailored to the unique needs of each client, we ensure that every aspect of our work reflects the elegance and refinement expected in high-end plumbing. Our meticulous approach, combined with our passion for perfection, sets us apart as the premier choice for property owners seeking the ultimate in luxury plumbing services.

To schedule a consultation or request a quote for your project in Central Virginia, simply contact us through our website or give us a call at (804) 339-9070.

Our friendly and knowledgeable team will be happy to discuss your project requirements, answer any questions you may have, and schedule a convenient time for a consultation. During the consultation, we’ll carefully assess your needs, provide expert advice, and offer a detailed quote tailored to your specific project goals and budget. We look forward to the opportunity to bring your vision to life.

Contractor Questions

Our team maintains trade knowledge and current code updates through continuing education. We work closely together with local building officials to understand and interpret the current code.

Yes! We pride ourselves in being able to work closely with our contractors’ professionals. It’s vital to design and plan together so that there are not any unexpected surprises during construction.

We can make recommendations for plumbing fixture selections in any project. We also work closely with Ferguson to provide a personalized shopping and showroom experience when choosing high-end plumbing fixtures for your project.

Communication is key in handling unexpected issues or changes that may arise. We will communicate quickly and professionally if anything is uncovered during the construction process that wasn’t planned for. We also provide specific pricing updates for anything found outside of the original planned scope of work.

We comply with all local government and building official requirements for pulling permits and approvals. We are able to submit, pay for, and manage inspection scheduling with all Central Virginia counties.

We offer a limited 1-year warranty on piping installation services. If we provide the plumbing fixtures for your project we also provide a limited 1-year warranty on those items – to store, deliver, and assist with replacement materials if needed.

Certainly! We have a wealth of satisfied homeowners and contractors who have experienced the exceptional quality and service of our luxury plumbing projects. To provide references or testimonials, please contact us through our website or give us a call at (804) 339-9070. We’ll be happy to connect you with past clients who can speak to their firsthand experiences working with us and attest to the superior craftsmanship, professionalism, and attention to detail that we bring to every project.

Certainly! We have successfully completed a wide range of plumbing projects in the past, showcasing our expertise in luxury plumbing design, installation, and renovation. While each project is unique, some examples of our past work include:

  • Installation of custom-designed, high-end bathroom fixtures in luxury residences.
  • Renovation of kitchen plumbing systems in upscale homes, including installation of premium appliances and fixtures.
  • Plumbing upgrades for historic homes and estates, preserving their charm while incorporating modern conveniences.
  • Installation of outdoor plumbing features such as poolside showers, outdoor kitchens, and ornamental fountains in luxury estates.
  • Collaboration with our contractors’ architects and designers on new construction projects to ensure seamless integration of plumbing systems.
  • Customized plumbing solutions for spa-like bathrooms, incorporating features such as steam showers and soaking tubs.
  • Restoration of antique plumbing fixtures and fittings in historic homes, maintaining their authenticity while ensuring functionality.

 

These examples highlight our versatility, attention to detail, and commitment to excellence in every luxury plumbing project we undertake. If you’d like more information or would like to discuss your specific project needs, please don’t hesitate to reach out to us. We’re here to bring your vision to life with our expertise and craftsmanship.

Homeowner Questions

Yes!  We are happy to be a partner in your build or renovation and would welcome the opportunity to be involved in your planning process.  We offer custom estimates for your project costs as well.  Please don’t hesitate to reach out to us. We’re here to bring your vision to life with our expertise and craftsmanship. Contact us through our website or give us a call at (804) 339-9070.

We can make recommendations for plumbing fixture selections in any project. We also work closely with Ferguson to provide a personalized shopping and showroom experience when choosing high-end plumbing fixtures for your project.

We do not offer emergency plumbing services, if you require immediate assistance, we recommend contacting a specialized emergency plumbing service provider in your area.

We do not provide services for water filtration and purification system work. We recommend contacting a professional who specializes in these services.

Yes, we have a lot of experience working within existing spaces. There are many considerations when planning to relocate any of your existing plumbing. Trust us as professionals to evaluate what is possible and make honest recommendations for design layouts.

Yes! We pride ourselves in being able to work in historic and custom-built homes – it’s what we specialize in! Our attention to detail, experience, and extensive plumbing knowledge will assist you in making sure that your historic remodel or custom build turns out exactly how you dreamed.

Yes! Our plumbing experience and abilities apply outside the home as well. We can help you plan and install pool fillers, fountains, and even custom outdoor showers.

We do all that we can to minimize disruptions to your life during a plumbing project with the understanding that plumbing changes do take time and are usually completed in stages. We can isolate an area of your home with plumbing valves and dust protections. We take pride in cleaning up after ourselves each day so that even if you walk past the construction you see a clean work space.